Ubicació: Australia
Estat/Província/Ciutat: Victoria
Ciutat: Melbourne
Unitat de negoci: Store Support Centre (SSC)
Tipus de dedicació: Full-time
Communications Lead
Description & Requirements
Who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
About this team
As part of the global Communications function, this role reports to the Senior Manager, Communications & PR, APAC and will be responsible for crafting clear and engaging communications across a wide range of subjects and channels. As the Communications Lead, you are a key point of contact for cross-functional partners from across the business. You thrive in a fast-paced and dynamic environment and are able to meet time-sensitive deadlines.
Supporting integrated communications strategies, you are a compelling storyteller. Your work involves change and crisis communications, fostering two-way dialogue with our leadership team, and ensuring information is shared with our employees in a timely and considered way. With sound judgment and impeccable writing skills, this role is a key connector of cross-functional partners and can easily take abstract and complicated issues and turn them into simple and powerful narratives. Operating with a global mindset, you know that communication plays a crucial role in employee engagement, and you’re always looking at new ways to innovate in this space.
A day in the life
- Support business objectives through strategic and impactful communications including (but not limited to) weekly newsletters, change management communications, presentations and speaking notes, editorial stories, intranet blog posts, copywriting and executive messages
- You own the planning, execution and content development for high touch internal engagement events, such as The Huddles, Kick off and Game Day (to name a few)
- Package communications in a clear and visual way through engaging presentations and graphic design
- In partnership with the Senior Manager, Communications & PR you foster relationships with key regional and global stakeholders to fluidly communicate company messaging, localising as necessary and driving engagement across SSC, DC, and Retail teams
- Work as a cross-functional partner and consultant – you are a trusted, go-to person for leaders in the AU/NZ business
- Lead change communication programs that instill trust, and focus on retention and employee experience and engagement
- Create and execute communications project plans, timelines, and defined deliverables that shape our culture, drive engagement, and deliver results
- Provide communications guidance and support on sensitive issues to our Guest Education Centre (GEC)
- Lead the creation of internal videos, including script writing, prepping speakers and working with external vendors
- Continually improve, measure, and evaluate effectiveness of employee communications strategy and methods
Qualifications:
- Have a post-secondary degree in Communications, Journalism or related field, and 5+ years professional experience in internal/corporate communications
- Outstanding writer and storyteller with a talent for crafting a range of content including technical, change communications and inspirational
- Experience in a fast-paced and unpredictable environment; ability to work well under tight timelines
- Ability to work effectively and collaborate within a team
- Graphic and web design skills highly regarded
- External communications experience considered an asset
- Experience with communications software/program Poppulo considered an asset
Must haves:
- Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
- Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
- Communicates with honesty and kindness, and creates the space for others to do the same.
- Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Fosters connection by putting people first and building trusting relationships.
- Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.
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Learn more about what it's like working for lululemon in our Asia-Pacific markets:
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.
lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.