Product Operations Specialist

Région: Canada

État/Province/Ville: Colombie-Britannique

Ville: Vancouver

Unité commerciale: Centre d’assistance aux magasins

Type d'heure: Temps plein

Description et exigences

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

 

about this team

The Order Management Team ensures purchase orders and finished goods data flow accurately and smoothly across our systems. We support the business by maintaining data integrity, enabling visibility, and helping resolve issues that impact order execution.

 

 core responsibilities

  • Manual creation and maintenance of our finished goods pos
  • Execute pr and po changes 
  • Validate change details to ensure accuracy
  • Create/update and distribute key reports to stakeholders
  • Update operational reports to keep team members aware of changes/improvements/problems
  • Provide support to cross functional partners in validating po report data
  • Escalate technical issues to the appropriate technology teams; open service now tickets for issues disrupting the flow of POs from tradestone, E2Open to rms and gtn
  • Maintain knowledge management content
  • Execute seasonal and ad-hoc data loads using data conversion tools
  • Coordinate and execute mass updates to PO systems
  • Query various databases using SQL

 

 qualifications

  • Advanced excel skills (formulas)
  • Good data entry accuracy and pace
  • Detail oriented and excellent workload management skills 
  • Strong relationship building skills
  • Quick, independent learner able to grasp a variety of technical and industry learnings
  • Experience working with TradeStone and E2Open a good to have

 

 must haves

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
  • Communicate with honesty and kindness and create the space for others to do the same. 
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Foster connection by putting people first and building trusting relationships. 
  • Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

 

 Additional Notes

  • Comfortable in a high growth, fast paced, ever changing environment
  • Excellent communications skills: verbal and written
  • Ability to meet agreed performance and quality targets
  • Strong documentation skills – creating templates and training material for cross-functional teams as well as internal team members
  • Self-confident, outgoing and able to work effectively with management and staff
  • Entrepreneurial spirit – willing to try new things
  • Working environment is open and can be noisy at times
  • Self-motivated, passionate, empathetic, and approachable
  • Service oriented and will apply themselves to creating a collaborative team dynamic

 

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $66,00 - 80000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans 
  • Paid time off 
  • Savings and retirement plan matching 
  • Generous employee discount 
  • Fitness & yoga classes 
  • Parenthood top-up 
  • Extensive catalog of development course offerings 
  • People networks, mentorship programs, and leadership series (to name a few) 

 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
 workplace arrangement

 

Hybrid 

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.


#LI-Hybrid