Lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

The Global Brand Creative + Experience Operations Team is responsible for creating, managing, and driving the process and delivery of seasonal stories, experiences, and environments that bring the lululemon brand and innovations to life for our guests across all touchpoints. In partnership with the functional leaders of Global Brand Creative + Experience, and in service of a clear and engaging guest experience, this team focuses on ensuring a consistent, on time, and high-level delivery of our brand and product stories and experiences across stores, ecomm, and events.

core responsibilities

The Senior Manager, Global Brand Creative Direction Operations is responsible for leading operations and projects within the creative organization. They will work closely with internal and external partners to operationalize the delivery of impactful work aligned with the Global Brand strategies. 

• Ownership of operations across the Global Brand Creative Direction team
• Act as a direct support to the VP, Global Brand Creative Direction on strategic planning, resourcing and ongoing in-year budget management
• Own and lead the Creative Operating Model for the global team; gather feedback and continually optimize.
• Provides leadership and guidance to direct reports, while supporting ongoing development and growth
• Act as the liaison and key contact for cross functional partners (Brand Management, Brand Operations, Digital, Product, Community, Social, Styling, Casting)
• Oversight over large budget and multi workstream timelines through the project lifecycle
• Support in Agency and freelance on-boarding, process and co-owners of creative agency relationships and management
• Support development of Annual Operating Plan against marketing calendar and Brand Creative priorities
• Build, own and maintain processes to improve efficiencies, standards and operations across the function; collaborate and enroll cross functional partners as needed

qualifications

• 8-10 years of direct experience in creative teams for large retail, e-commerce, or creative agency/production experience specific to the apparel/footwear industry
• Management experience of teams with 2+ people
• Experience working with external creative and production partners
• Ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables
• Must be a self-starter, critical thinker, team player, who thrives working in a fast-paced entrepreneurial environment
• Strong sense of ownership and accountability
• Experience working with Teams, Excel, Smartsheet and other project management tools

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

additional notes

Please note: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of employment visa at this time for this role. 

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $144,100-$189,100 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
workplace arrangement

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

#LI-Onsite #LI-JV1