Lululemon

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

about this team

Reporting directly to the Facilities Manager, the Building Assistant plays a key role in supporting the efficient operation and maintenance of office facilities at lululemon. This position is responsible for daily operational upkeep, project assistance, and facilitating clear communication with both colleagues and external vendors, while maintaining an understanding of overall SSC operations.

core responsibilities

• Support day-to-day office and building functions to maintain a productive workspace.
• Conduct regular inspections of equipment, facilities and systems to ensure optimal operation and safety.
• Respond to all ServiceNow requests and complaints regarding maintenance or facility issues.
• Perform preventative maintenance on equipment to reduce downtime and prolong lifespan.
• Maintain logs and records of maintenance activities, equipment status, and repairs.
• Ensure compliance with safety regulations, building codes, and environmental standards.
• Coordinate with contractors, vendors, and building management for specialized repairs, servicing or inspections.
• Support emergency response efforts such as fire drills and evacuation procedures.
• Order and manage inventory of maintenance supplies and replacement parts.
• Report and escalate major maintenance issues or capital repairs to management.
• Complete minor maintenance and repairs as required; including but not limited to filter replacement, lamp replacement, housekeeping of common areas, washroom and general office repair work.
• Occasional front desk coverage, including tasks like issuing access cards, welcoming guests, and assisting with general office needs.
• Proficient in using basic hand and power tools for routine maintenance tasks.
• Ordering, assembly, and moving furniture around and between offices.
• Create and maintain processes and procedure documents pertaining to building operations.
• Interact cross-functionally with all internal departments and support core lululemon teams with events.
• Undertake special assignments and projects on behalf of Facilities management when needed.

qualifications

• Minimum 1-2 years of experience in general maintenance, office support, or a related field
• Excellent communication skills in both verbal and written
• Outstanding customer service, organizational and time management skills
• Team player and ability to work independently
• Commitment to diversity and inclusion
• Ability to lift 50 lbs. and climb ladders

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results. 
• Communicate with honesty and kindness and create the space for others to do the same. 
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure. 
• Foster connection by putting people first and building trusting relationships. 
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously. 

additional notes
Authorization to work in the United States is required for this role.

compensation and benefits package 

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $52,500 - $68,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.  

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

 
workplace arrangement

In-Person

In-person collaboration and office-based work is necessary and important for this role. Work is performed onsite, 5 days a week, depending on role requirements.