Senior Manager, Business Partnering, APAC

위치: Hong Kong SAR

시/도 / 도 / 구/군/시: Hong Kong Island

구/군/시: Hong Kong

사업 부문: Store Support Centre (SSC)

시간 유형: Full-time

직무내용 및 자격요건

Who we are 
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

The Senior Manager, P&C Business Partnering, APAC leads as a People and Culture expert delivering frontline counsel and guidance in all areas of talent management. Additionally, they partner with business managers up to Senior Vice President (SVP) levels and cross-functional partners to deal with various queries and resolve issues autonomously, inclusive of all P&C matters. This role will also support and drive strategic initiatives and transformational projects at a large scale with significant impact to the business. They influence and inspire leaders by championing the company's core values through the Practice of Leadership.


A day in the life 
  • Lead, coach, develop and guide a team of Business Partners, P&C Advisors and Specialists to serve and partner with functional and business leaders on based in Regional SSC on all people matters 
  • Directly business partner for one of the key regional function - leverages a deep business understanding to identify issues, diagnose root causes, provide insights, offer recommendations and develop proactive solutions to solve pressing business objectives.
  • Demonstrates leadership on all aspects of organizational effectiveness, including on-boarding, performance management, coaching, talent assessment & succession planning, & employee engagement. 
  • Lead strategy and approach to effective and timely first line P&C support and counsel to employee and manager inquiries on various P&C related topics including assisting to interpret defined P&C policies and procedures.
  • Lead and partner on programs and initiatives that impact the employee experience within the business.
  • Support managers through coaching on performance management and improvement to assist in the creation/follow-up of action plans around improving employee's performance.
  • Provide coaching and advice on career development, recruitment practices, succession planning, compensation and performance management, diversity & inclusion, and other human resource practices.
  • Provide advice in relation to involuntary separation requests from managers to ensure compliance with company culture and practices. Determine legal exposure by verifying applicable legislation and make a recommendation to leadership on how to proceed.
  • Lead and ensure compliance to employment laws all termination notices and related documentation around termination of employment.
  • In partnership with Benefits team, support managers with accommodation request cases and follow up with internal and external partners on progression of each file including return to work planning.
  • Conduct exit interviews to identify issues in the team/department and provide recommendation on action plans for improvement. 
  • Monitor employee engagement and provide advice and recommendation on action plans to build on strengths and address areas of dis-satisfaction.
  • Support operational workforce planning and support hiring managers to determine resourcing needs and develop necessary information to support job leveling and compensation to prepare for hiring.
  • Support with delivery of annual people programs including Talking Talent, bi-annual compensation review, promotion exercises and bonus programs.
  • In partnership with P&C Centers of Excellence (COE) Teams ensures P&C related matters are proactively researched and managed and in compliance with all corporate policies & procedures, all federal & provincial laws.
  • As required in partnership with P&C Employee Relations Team, lead and conduct investigations regarding violations of our company's standards of conduct.
  • Partners with People and Culture Specialist on people analytics reporting to communicate data to the business to inform and support decision-making. 
  • In partnership with People and Culture COE, facilitate training to the business for P&C programs (e.g. annual performance management review, Compensation /Bonus/ Equity) as required.
  • Ensure that all Workday people transactions and reporting is completed in a timely manner along with general P&C administration management in partnership with People Experiences support team.


Qualifications:
  • A minimum of 8+ years progressive generalist, Business Partner, or similar relatable experience
  • 5+ years of experience leading or partnering to drive strategic people initiatives.
  • Experience leading a team, including coaching, development, performance management, and engagement. 
  • Deep understanding of local employment laws and statutes.
  • Broad human resource knowledge and ability to facilitate the delivery of People and Culture advisory services to the business. 
  • Passion for the employee experience and is energized to regularly walk the warehouse floor and foster connection and an open-door culture with all employees.
  • Conceptual thinker with fantastic organizational and conflict management skills. 
  • Negotiation and problem-solving skills with the ability to multitask. 
  • Decision-making skills with a deep understanding of employee relations, people management and training
  • Personal responsibility to see issues through to resolution and meticulous attention to detail.


Must haves:
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
  • Communicates with honesty and kindness, and creates the space for others to do the same. 
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Fosters connection by putting people first and building trusting relationships. 
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. 

Beyond the Paycheck (Benefits & Perks) 
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.  

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. 
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Learn more about what it's like working for lululemon in our Asia-Pacific markets: 

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Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. Lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that Lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.

lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us ataccommodations@lululemon.com. In your email, please include the position title, the location of the position and the nature of your request.