Retail Shared Services Program Lead (APAC)

การศึกษา: Hong Kong SAR

รัฐ/มณฑล/เมือง: Hong Kong Island

เมือง: Hong Kong

หน่วยธุรกิจย่อย: Store Support Centre (SSC)

ประเภทเวลา: Full-time

Description & Requirements

Who we are 
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this team

As a lead within the APAC Retail Operations Team, you will lead priority projects that are critical to the success & growth of APAC Retail business. This team enables retail functions and key retail support functions by providing project management that drive consistency, efficiency and alignment across initiatives that impact out stores.


A day in the life 
  • Execute programming, projects and testing strategies to achieve objectives within retail strategic priorities and programming portfolios  
  • Lead and influence functional and cross-functional working groups to drive work forward, aligned to programming strategy, roadmaps & deliverables  
  • Develop and maintain project plans, timelines and documentation of cross-functional workstreams impacting retail stores; inclusive of risk-mitigation and budget management 
  • Analyse insights, provide options & impacts to stakeholders and decision makers with clear and considered recommendations  
  • Understand and review operational practices to identify opportunities and drive enhancements that improve outcomes and key performance metrics 
  • Sustainment and continuous improvement through measurement, reflection, and iteration 
  • Seek and receive feedback from users and implementation partners, evaluate needs and respond accordingly
  • Monitor project expenses and support budget tracking and reporting. Assist with invoice processing and coordination of expense documentation


Qualifications:

  • 5-8 years retail leadership or retail operations experience  
  • Experience leading in strategic programs and/or projects with proven execution skills  
  • Comfortable working in diverse, large-scale collaborative teams and driving objective/focused facilitation  
  • Exceptional interpersonal, presentation and communication skills; ability to build relationships and collaborate 
  • High level of experience with project management tools including Microsoft Powerpoint, Microsoft Excel and Smartsheet 
  • Self-starter, comfortable working independently as well as in a team environment


Must haves:
  • Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
  • Possesses an entrepreneurial spirit and continuously innovates to achieve great results. 
  • Communicates with honesty and kindness, and creates the space for others to do the same. 
  • Leads with courage, knowing the possibility of greatness is bigger than the fear of failure. 
  • Fosters connection by putting people first and building trusting relationships. 
  • Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously. 

Beyond the Paycheck (Benefits & Perks) 
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.  

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. 

Learn more about what it's like working for lululemon in our Asia-Pacific markets: 

#LI-NDN #LI-Onsite