lululemon

who we are

lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.
 

about this team

The Market Product Integrity team ensures our stakeholders - guests, educators, shareholders, employees, regulators, suppliers - trust us in what we say, do, and deliver. This team is accountable for a significant breadth of work, with oversight over a portfolio of multi-disciplinary teams with direct and indirect accountabilities to product, supply chain, stores/retail/GEC, PR/Brand/Communications, legal and sustainability. 

The Product Integrity Lead, Wholesale role is responsible for ensuring quality management in partnership with Wholesale, Licensed Partners, Key Accounts, and independent business partners. This position will oversee all Product Integrity activities, from product development to guest feedback, driving continuous improvements in production quality and maintaining alignment with business objectives. With a focus on data-driven insights, the Product Integrity Lead, Wholesale will monitor trends and provide actionable recommendations to cross-functional teams. 

a day in the life

• In partnership with Wholesale, Licensed Partners, Key Accounts and Independents business partners, collaborate to design and implement programs that ensure quality management across the Product Supply Chain, driving seamless integration and operational efficiency.
• Conduct comprehensive assessments and evaluate the effectiveness of quality processes within the Go-To-Market Calendar, implementing necessary adjustments to optimize performance
• Serve as the primary point of contact for all Product Integrity activities from product development through to guest feedback, including coordinating product testing, on-site quality assurance, and inspections.
• Monitor guest feedback related to Wholesale products, analyzing sentiment and providing insights to cross-functional teams to inform continuous improvement efforts.
• Own all datasets related to Wholesale business. Identify trends, discovering insights to drive decision making, recommendations and steer stakeholders
• Partner closely with the Supplier Quality Team in-region to drive continuous improvements in production quality and align with best practices.
• Stay informed about Wholesale and Strategic Sales business objectives and annual strategies to ensure alignment and support.
• Travel onsite to print and embellishment suppliers, supporting bulk quality processes as needed
• Represent Product Integrity within the Wholesale business, ensuring that the brand’s quality standards and principles are consistently upheld.

qualifications

• B.A./B.S. in Business, Engineering, or technical area required
• MBA or other Master’s degree preferred
• Minimum of 5+ years’ experience in consulting, project management, or a similar field
• Experience in Project Management and Consumer Supply Chain Operations preferred
• Proficiency in Microsoft Office Suite products 
• Exceptional communication skills, written and oral skills in English and other languages a plus,  
• Strong interpersonal relationship and communication skills, and experience communicating across various leadership levels as a key liaison 
• Trusted in handling sensitive & confidential information with utmost reliability  
• Excellent business acumen and ability to exercise sound judgment and prioritization 
• Extremely detailed and quality oriented 
• Ability to be resourceful and source details required to carry out tasks as assigned 
• Ability to manage multiple projects under tight deadlines and prioritize effectively to meet critical by-when's 
• A team player that truly believes they are successful when the organization is successful.

must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

additional notes

Authorization to work in the Canada is required for this role. 

compensation and benefits offerings

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,500-$101,900 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans 
• Paid time off 
• Savings and retirement plan matching 
• Generous employee discount 
• Fitness & yoga classes 
• Parenthood top-up 
• Extensive catalog of development course offerings 
• People networks, mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

This role is classified as Hybrid under our SSC work policy

Hybrid: In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 3-4 days per week depending on role requirements.